STAYZEN HOLDINGS, LLC
Frequently Asked Questions?
Explore answers to common queries about our property management services.
Find out how we ensure hassle-free rental experiences for property owners and our commitment to transparency, efficiency, and customer satisfaction.
Discover how STAYZEN can help you maximize your property's potential and achieve peace of mind.
What is your fee?
None! We do not charge a fee or ask for a percentage of your rent. Guests are willing to pay a premium for short term stays and we simply collect a residual amount over the agreed upon rent.
How will you guarantee the rent payments?
It's simple! We operate a business that generates revenue, and your rent is the cost of doing business. In addition to the business signing your lease, we will also personally guarantee the rent will be paid each month.
How long are your guests staying?
Our working and traveling guests may stay anywhere from 3 days to several months. This typically depends on the occupation of the guest and the season. Many of our guests are remote workers, traveling nurses, or contract employees that require longer stays. The residence is still professionally cleaned and maintained regularly during those longer stays.
How will you know who is coming in and out of the property?
Safety and Security is our top priority! With your permission we will install a Wi-fi enabled security camera on the exterior of the building to ensure that guests are not accompanied by any unwelcomed persons.
How do you screen guests and what is your criteria?
Many of our platforms perform background checks and ID verification. We are then provided this information from each inquiry we receive and personally accept or decline visitors In addition, we ask guests for the reasoning of their stay, and take their story into account, as well as their past guest reviews from other hosts into consideration. It is in our best interest to ensure both a professional and safe experience for everyone involved since our company's reputation is always at stake. All of our managed properties do not allow parties or smoking which is made explicit to each person
Do you market on other platforms like AirBnB, VRBO, etc.?
We market our locations on numerous travel booking sites - including Furnished Finder, Booking, Airbnb, Travel Nurse Housing, Corporate Housing, and more. These are simply OTA platforms (Online Travel Agencies), and are used as a medium between us and our guests. We market units to professionals, traveling nurses, leisure tourists, small families, and people traveling for business and work on several different marketing channels - all using our secure screening methods.
How do you ensure there are no parties? What if a party or damage occurs?
Let's be perfectly clear - we do everything in our power to avoid any sorts of parties or events at these units and ensure everything at the property is kept immaculate. It is in our business's best interest to keep these rentals in perfect shape. If they are not, we experience downtime and lose out on revenue. In addition, this hurts our reputation on these platforms and we lose out on quality stays. To avoid this, we have noise detectors monitoring the units. If noise passes above a certain decibel level, our team is alerted and we will dispatch members to the building and ask guest(s) to leave. We certainly don’t expect this to happen, however the maintenance or damage will be taken care of by us should that ever occur. This is extremely rare.